A specific priority
Address a concrete service, organisation or management need. Define practical actions and useful resources.

France & Africa
Hotel openings, team training or ongoing support: we work directly at your establishment, adapting to your context.
Based in Marseille, Cédric works in France, Morocco, Cameroon, Gabon and Côte d’Ivoire. Local contacts help prepare assignments in these four African countries. Assignments take place on site, alongside your teams.
All services and training are delivered in French.
Address a concrete service, organisation or management need. Define practical actions and useful resources.
Support team preparation, service practices and the transfer of professional knowledge.
Plan interventions and follow-up over several months, or through an annual or multi-year agreement depending on the project.
Experience in practice
These examples illustrate practical assignments. The establishments concerned are not named, to respect their confidentiality.
Libreville · Gabon
Giving managers practical guidance to support their teams and learn how to build an action plan.
Explore the assignmentsCameroon
Training hospitality teams in service practices and professional presentation ahead of the opening.
Explore the assignmentsClarify the context, teams, objectives and constraints.
Observe, advise and train using real work situations.
Share the agreed priorities and resources, then organise the contracted follow-up.
Extended travel can be arranged, including assignments lasting several months. Duration, deliverables, schedule, expenses and contributors are set out in the proposal.
AC & CO
Take the free three-minute diagnostic or book a 20-minute conversation. We start with your real situation, with no commitment or promise of results.