About

Understand the work. Support the people.

Cédric Agniel, consultant and trainer, combines operational experience, skills development and practical uses of AI.

Cédric Agniel

Cédric Agniel

His hospitality experience includes guest relations, service, presenting offers, additional sales and team training. He approaches projects through the situations people encounter at work.

  • Guest experience
  • Team training
  • France & French-speaking Africa
Book a meeting

Establishments in my professional career

Establishments in my professional career

  • Royal Mansour Marrakech
  • Maison Lenôtre Paris
  • Mövenpick Hotels & Resorts
  • Ferrandi Paris
  • InterContinental Hotels & Resorts
  • Sodexo Live!
  • Yarani
  • Hôtel Hibiscus Libreville

These logos represent my professional background. The assignment examples on this site remain anonymous and are not attributed to these establishments.

Member of Disciples d’Escoffier International

Valuing hospitality professions. Putting people first.

An establishment’s quality is built with the people who work there. My role is to recognise their skills, share practical guidance and help them build confidence in their profession. AI supports this approach, keeping their judgment and experience at the centre of decisions.

Sharing knowledge, respecting professional heritage and helping it evolve: these values inform my teaching, based on practice, exchange and autonomy.

Experience in practice

Real teams. Real situations. Practical support.

These examples illustrate practical assignments. The establishments concerned are not named, to respect their confidentiality.

Libreville · Gabon

From management to leadership in Libreville

Giving managers practical guidance to support their teams and learn how to build an action plan.

Explore the assignments

Cameroon

Preparing teams for an opening

Training hospitality teams in service practices and professional presentation ahead of the opening.

Explore the assignments

A business contact and a technical partner.

For agent and automation projects, Cédric scopes the need and supports adoption alongside a specialist technical partner. Responsibilities are defined in each proposal.

International consulting

France, the Maghreb, West and Central Africa.

Cédric has experience in West Africa, Central Africa and the Maghreb, particularly Morocco. Interventions are adapted to each establishment and delivered in French.

All services and training are delivered in French.

Discuss my needs for 20 minutes
Illustrative photograph.
Illustrative photograph.

AC & CO

Start by clarifying your priority.

Take the free three-minute diagnostic or book a 20-minute conversation. We start with your real situation, with no commitment or promise of results.

WhatsApp